Privacy Policy
Last updated: June 1, 2026
JBL Infra ("Company", "we", "us", or "our") operates the JBL Taxi platform, accessible at jbltaxi.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
By using JBL Taxi, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
When you register for an account, we may collect:
- Full name
- Email address
- Phone number
- Profile photo (optional)
- Business name and address (for agents and fleet owners)
1.2 Verification Documents
For drivers, we collect KYC documents including:
- Driving Licence (DL)
- Vehicle Registration Certificate (RC)
- Government-issued photo ID (Aadhaar, Voter ID, or PAN)
1.3 Usage Data
We automatically collect certain information when you use the platform, including:
- IP address, browser type, and device information
- Pages visited and time spent on the platform
- Booking activity, preferences, and interactions
- Location data (with your consent)
2. How We Use Your Information
We use collected information for the following purposes:
- To create and manage your account
- To verify driver credentials and ensure platform safety
- To facilitate bookings and communications between agents and drivers
- To process subscription payments
- To improve our platform and user experience
- To send service-related notifications and updates
- To detect and prevent fraudulent activity
- To comply with legal obligations
3. Data Sharing & Disclosure
We do not sell your personal information. We may share your data in the following circumstances:
- With other users: When you post or accept a booking, relevant contact information is shared between the agent and driver to facilitate the ride.
- With service providers: We engage third-party payment processors, cloud hosting providers, and analytics services who process data on our behalf.
- For legal reasons: We may disclose information if required by law, court order, or to protect our rights and safety.
- Business transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the transaction.
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for legal compliance, dispute resolution, and fraud prevention for up to 3 years.
5. Data Security
We implement industry-standard security measures to protect your data, including:
- SSL/TLS encryption for data transmission
- Encrypted storage of sensitive information
- Access controls and authentication protocols
- Regular security audits and monitoring
However, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Withdraw consent for data processing where applicable
- Export your data in a portable format
To exercise these rights, contact us at support@jbltaxi.com.
7. Cookies
We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Essential cookies are required for platform functionality.
8. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.
9. Children's Privacy
JBL Taxi is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we discover such data has been collected, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of material changes via email or platform notification. Your continued use of the platform after changes constitutes acceptance of the updated policy.
11. Governing Law
This Privacy Policy is governed by the laws of India. Any disputes arising from this policy shall be subject to the jurisdiction of courts in Bangalore, Karnataka.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: jblinfra2026@gmail.com
Phone: +91 9376551133
Company: JBL Infra